TECHNICAL SUPPORT

Contacts:
          E-mail: support@infocusgame.com
          ICQ: 387829514  

Frequently Asked Questions (FAQ):

Q: Are there any Trojans of other adware modules which could steal my password? ?

A: We guarantee that in software downloaded from our website there are no any adware modules. We deal in selling software for games but not stealing passwords from your accounts. If you are afraid of this - just disable network activity of InFocus in your firewall. This will not affect its efficiency. Also, we ask you to take into account the fact that our supposedly "cracked" programs appeared in Internet. Please note, in these programs adware modules can be included and we are not responsible for any software downloaded from other web-sites.

Q: How can I pay for the program?

A: Fulfill your registration. At the end you'll be offered types of payment. At present Web Money and Yandex systems are available. In the nearest future we'll have other types of payment.

Q: I want to pay for the program by other payment type, is it possible?

A: Yes, sure. Contact technical support, and we'll consider convenient for you payment type.

Q: I paid for the program. When will I get it?

A: Within 24 hours you should receive a message with full version of the program. If you did not receive it, contact our technical support in any way convenient for you to clarify reasons of delay.

Q: Does your program work on Windows Vista?

A: Not yet.

Q: I play on .... game-server. Does your program work with this server?

A: Before you buy the program we recommend you to test the program efficiency with demo-version on your game-server. Even if your game-server is included into the list of tested ones, testing with demo-version will help you to learn how to use our bot before the purchase and clarify for yourself if it is appropriate for you.